Free delivery on all orders over £100. Light up your space with My Heavenly Candles 🕯️
Refund Policy
A legal disclaimer
We have a 7-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that
you received it, unworn or unused, with tags, and in its original
packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@psychichelius.com. If your
return is accepted, we’ll send you a return shipping label, as well as
instructions on how and where to send your package. Items sent back to
us without first requesting a return will not be accepted.
You can always contact us for any return question at
Damages and issues:
Please inspect your order upon reception and contact us immediately if
the item is defective, damaged or if you receive the wrong item, so that
we can evaluate the issue and make it right.
Exchanges:
Due to the nature of our items we cannot exchange any of our candles due to health and safety laws. Refunds
Due to the nature of the items that are sold we cannot give any refunds.